Booking with us means you agree to these terms. Short version first, full details below.
A summary only. The full terms below are what apply.
We provide mobile vehicle detailing at your location. Services include, but aren't limited to:
San Mateo County and the SF Peninsula: San Mateo, Burlingame, Redwood City, San Carlos, Belmont, Foster City, Hillsborough, Menlo Park, Atherton, Emerald Hills, Half Moon Bay, Highlands, San Francisco, and surrounding areas.
Outside this area, service may be available with a travel fee. Contact us to confirm.
Book through our website, by phone, or by text. We aim to reply the same day (Mon–Sun, 9 AM–7 PM).
Your appointment is confirmed only once we reply to confirm it. No time slot is held before that.
Your location needs:
Please confirm these before your appointment. If we can't do the job because of missing water, power, or access, a cancellation fee may apply.
Before we start, we photograph the vehicle and do a walk-around. If you're there, join us.
Tell us about any existing damage, scratches, dents, chips, or mechanical issues before we begin.
For this to apply:
Remove personal items, valuables, electronics, and documents before service.
A job isn't done until we're confident in the result.
Not satisfied? Tell us as soon as possible. We'll review it and work toward a fair fix, which may include touch-ups, redoing specific areas, or other case-by-case remedies.
Rain, heavy weather, or unsafe conditions may require rescheduling. We'll let you know as early as we can and find a new time at no extra cost.
Payment is due in full when the service is complete. We accept cash, credit/debit card, Zelle, and check.
Non-payment may result in added fees and may disqualify you from future services.
Cancel at least 24 hours ahead to avoid fees. Late cancellations and no-shows may be charged a fee at our discretion.
To cancel or reschedule, call or text (650) 402-7305.
We don't have a formal refund policy. Each situation is handled case by case. Reach out promptly with any concern and we'll work toward a fair resolution. Refunds aren't guaranteed but are considered based on the circumstances.
By booking with SM.AutoDetailing ("we," "us," "our"), you ("client," "customer") agree to these terms in full. If you don't agree, please don't book our services.
We may photograph vehicles during or after service, including license plates. We do not intentionally photograph or collect personal documents such as driver's licenses, registrations, insurance cards, or other identification documents.
Photos and video may be used for social media, marketing, or our portfolio.
Except as described in Section 06, our total liability for any claim won't exceed the amount paid for that service.
We're not liable for indirect, incidental, or consequential damages, including rental cars, lost time, or loss of use. Booking with us means you agree to these limits.
We may update these terms at any time. The "Last updated" date shows when. Using our services after changes are posted means you accept them.
We come to you — no shop visit needed. Mobile detailing across San Mateo County and the surrounding Peninsula.
Call, text, or email — whatever works. Same-day response, Mon–Sun 9AM–7PM.
Seven days a week. Same-day response, every time.
Owner-operated mobile detailing on the SF Peninsula. Same person, every job. No shortcuts.
